FAQ

1. Where are your products made?

Our products are carefully designed and crafted to ensure the highest quality for our customers. Materials like bamboo and diamond chiffon are specifically selected for their comfort, durability, and aesthetic.

2. Do you ship internationally?

Yes, we deliver worldwide! Shipping timelines vary depending on your location.

3. How can I track my order?

You will receive a shipment confirmation email with tracking details once your order has been shipped. If you cannot find the email, please check your spam or contact us at info@qudsiyah.net.

4. What payment methods do you accept?

We accept major payment methods, including Visa, Mastercard, PayPal, Klarna and more.

5. Do you accept refunds or exchanges?

We do not offer refunds or exchanges for any items. This policy is in place to maintain consistency and fairness for all customers.

6. What if my order arrives damaged?

If your order is damaged, email us at info@qudsiyah.net with your order number and photos of the damaged items. Keep the items in their original packaging and include a note if sending them back.

7. Can I change my shipping address after placing an order?

Unfortunately, once an order is processed, the shipping address cannot be changed. Please double-check your details before confirming your order.